Terms of service
Prices for our products are subject to change without notice. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store.
Payments and Secure Checkout
Accepted Methods: We accept Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay, and Shop Pay.
Processing & Currency: All payments are processed in US Dollars (USD) and charged immediately upon placing your order. A brief bank pre-authorization may occasionally occur.
Security: Transactions are protected with advanced SSL encryption via secure, reputable providers. Card information is never stored on our servers.
Checkout Issues: Ensure your billing details match your bank records or try an alternative method if you experience trouble.
Accuracy of Billing and Account Information
We reserve the right to refuse any order and may limit or cancel quantities purchased per person, per household, or per order at our sole discretion.
Returns, Acceptance, and Refunds
Return Window & Conditions: You have up to 30 days from delivery to initiate a return. Items must be unworn, unwashed, undamaged, and in original packaging with all tags attached. Acceptance is confirmed after physical inspection at our facility in the Netherlands.
Return Costs: Customers are responsible for return shipping costs (which are non-refundable), unless the item was damaged or incorrect.
Refund Timeline: Once approved, refunds are processed immediately and credited to your original payment method within 7 days.
Business Identity & Governing Law
Company Location: Hesre is legally registered and operated from the Netherlands.
Governing Law: These Terms of Service are governed by and construed in accordance with the laws of the Netherlands.
Contact Information
Company Name: Hesre
Business Address: Burgemeester Elsenlaan 185, 2282 ND, Rijswijk, Netherlands
KvK (Chamber of Commerce): 76182452
VAT Number: NL003055812B78
Support Email: support@hesre.com
Phone: +1 929 614 8891